Legals

Privacy

Zein Accounting understands that privacy is important to you.

Zein Accounting is also subject to the requirements of the National Privacy Principles which are contained in the Privacy Act 1988 (the Privacy Act) and which govern how private sector organisations handle personal information.

What Personal Information does Zein Accounting collect?

Personal information means any information that can identify you. Zein Accounting may obtain personal information in order to provide you with our services or manage our relationship with you.

If you acquire services from Zein Accounting, we may ask you to provide certain details including, for example, your name and contact information, your birth date, your tax file number and your financial details.

Sometimes, we may need to collect personal information about individuals who are not customers of Zein Accounting (for example, business contact details of a company representative with whom we deal).

Generally, we will not collect sensitive information about you (such as your race, political beliefs, religion or health) unless this is required to enable us to provide you with services. If we need sensitive information, we will ask for your consent when we collect this information (unless an exemption applies).

How is Personal Information collected and stored?

This will depend on how you interact with us or the products and services you request from us.

We may collect personal information about you from an application form or a registration form or verbally if you call our offices or speak directly with our staff.

Zein Accounting takes reasonable steps to protect the personal information it holds from loss and unauthorised access, destruction, use, modification or disclosure.

Zein Accounting also collects information on website activity such as the number of visitors, the number of pages viewed and the internet advertisements which bring visitors to our site. We use cookies and other data collection methods such as pixel tags to collect this information. A pixel tag is a graphic image placed on a web page that is used to better understand the usage patterns of visitors to the page. This information is collected to analyse and improve our website and our marketing campaigns and to record statistics on web traffic. No attempt is made by Zein Accounting to use this information to personally identify you.

How is Personal Information used?

Zein Accounting’s policy is to use personal information only for the main business purposes for which it was collected.

The personal information collected from you by Zein Accounting may be used to:

provide you with our services or with other information you have requested; notify you about other Zein Accounting services or promotions from time to time; or manage our relationship with you.

Personal information collected from you will only be used to send commercial electronic messages if express or inferred consent has been obtained.

If at any time you no longer wish to be notified about other Zein Accounting services or promotions please let us know.

Please note that the personal information collected about you may be used by different companies within the Zein Accounting group, but only if this is necessary in order for us to provide you with our services.

Will Personal Information be given to anyone else?

Our policy is designed to maintain the confidentiality of all personal information held by Zein Accounting and prevent its misuse.

Zein Accounting does not sell, rent or trade personal information to, or with, third parties.

In some circumstances, however, personal information may be disclosed outside Tax Effective. For example:

For legal reasons, disclosures may need to be made to law enforcement agencies, government agencies, courts or external advisers. In some circumstances, personal information is disclosed to third parties where this is related to the supply of our services. If Zein Accounting makes disclosures of this kind, you will be advised of these disclosures at the time you request Zein Accounting to supply you with our services.

Personal information may be disclosed to third parties to whom Zein Accounting contracts out specialised functions, such as mailing houses and printing companies. If so, we take steps to ensure that those contractors comply with the Privacy Act, and are authorised only to use personal information in order to perform the functions required by Zein Accounting.

How can you access and correct your Personal Information?

Under the Privacy Act, you have a right to seek access to information which we hold about you, although there are some exceptions to this. You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date. Zein Accounting’s policy is to consider any requests for access or correction in a timely way.

To provide you with access to your personal information, Zein Accounting would ordinarily provide you with a print-out of the relevant personal information from our current databases, or with photocopies of records which are held only on current paper files.

If you have any questions about this privacy policy, if you wish to complain about how we have handled personal information about you, or if you wish to access or correct your personal information, please contact Zein Accounting’s Privacy Officer:

By telephone: 02 9823 3208; or By letter: The Group Privacy Officer, Zein Accounting Accountants, Suite 2/ 43-45 Memorial Ave Liverpool NSW 2170

This privacy policy may change from time to time